Solo CRM Support

Need help with Solo CRM? You're in the right place. We typically respond within 24 hours on weekdays.

📧 Contact Email

atechmobileapp@gmail.com

Email us with bug reports, feature requests, billing questions, or general feedback. Please include your iOS version and a description of the issue.

Frequently Asked Questions

How do I cancel my Premium subscription?
On your iPhone: Settings → [your name] → Subscriptions → Solo CRM Premium → Cancel. Your subscription stays active until the end of the current billing period.
How do I get a refund?
Refunds are processed by Apple, not us. Visit reportaproblem.apple.com, sign in with your Apple ID, find Solo CRM, and request a refund.
Where is my data stored?
All your client data is stored locally on your iPhone or iPad — never on a cloud server. We do not collect or have access to your data. See our Privacy Policy for full details.
How do I export my contacts?
Open Solo CRM → Settings → Data Management → Export. You'll get a CSV or JSON file you can save to iCloud Drive or share via AirDrop.
What happens if I lose my phone?
Because Solo CRM stores data locally only, lost phones mean lost data unless you've made a manual export. We strongly recommend exporting your data to iCloud Drive periodically (Settings → Data Management → Export).
Does Solo CRM work offline?
Yes. Solo CRM is 100% offline. The only network feature is the App Store subscription system, which is handled by iOS itself.
What's the difference between Free and Premium?
Free: up to 20 contacts, no time limit. Premium: unlimited contacts, $5.99/month or $39.99/year.
I found a bug. What should I do?
Email us at atechmobileapp@gmail.com with: (1) a description of what happened, (2) your iPhone model and iOS version, (3) steps to reproduce. Screenshots help a lot!

App Information

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