Questions, feedback, or issues? We're here to help.
Email: appkadag@gmail.com
Response time: Usually within 1–2 business days.
When contacting us, please include: your device model, iOS/Android version, and a short description of the problem.
Open the app, go to Settings → Remove Ads, and tap Restore Purchases. If ads still appear, force-quit and relaunch the app. If the issue persists, email us with your Apple ID purchase receipt and we'll get you sorted.
Sign in to the new device with the same Apple ID you used for the original purchase, then open the app and tap Restore Purchases in Settings → Remove Ads. No extra charge.
No. The Android version of Medborgarskapsprovet is completely free and ad-supported — there are no purchases to make or restore.
Yes. All questions and translations are bundled with the app and work fully offline — no internet connection is required to study (only to display ads).
The interface is available in Swedish, English, Arabic, Somali, Dari, and Tigrinya. Every question also has an inline "Translate" toggle that shows the selected language's translation next to the original Swedish text.
Please email us the question number and we'll review it. We aim to keep content aligned with the official samhällskunskapsprovet / medborgarskapsprovet curriculum.
Go to Settings and use the reset option for exams or bookmarks. This clears your answer history and statistics; it does not affect a "Remove Ads" purchase on iOS.
Refunds for in-app purchases are handled by Apple, not by us. Visit reportaproblem.apple.com and select the app to request a refund.
See our iOS Privacy Policy or Android Privacy Policy.